The Friends and Family Test is the way the NHS aims to give patients the opportunity to feed back their views of the care or treatment they have received. This will help Hospitals, GP Practices and Community Services like Locala etc. to engage with patients, celebrate areas of good practice and target areas for improvement.
The question patients will be asked in ALL settings is:
“How likely are you to recommend our service to friends and family if they needed similar care or treatment?”
Every patient will be invited to respond by choosing one of six different options, ranging from “extremely likely” to “extremely unlikely”. They can also offer further comments if they wish to do so.
If you would like to complete a Friends and Family form for a North Kirklees GP practice please click HERE